4

Good Prices, very quick service.

5

Went in early and got out in 30 min...great service ! $75 for a synthetic oil change on 2018 Honda Accord

5

Great staff and friendly people. Quick oil changes

5

The underbody/shield trey, or whatever you call the plastic lining in the front below your car was dragging all of a sudden today on mine. I just so happened to be driving in the area of this shop and stopped there to see if someone could possibly bolt it back on or take it off so it wasn't scraping on the road anymore. When I pulled in I was promptly greeted and asked what I could be helped with. The gentleman told me to pull up behind another car that was getting serviced and said not only could they take it off for me but he'd let me know if he saw anything damaged underneath. In no time he got to it, took the cover off, & advised whether or not there was any damage. A simple task, but something you wouldn't want to do in this 95+ degree Dallas weather. They did not charge me to take the plastic off & for an opinion, just requested I leave a review. Very pleasant experience.

5

The staff is great and knowledgeable. The service is fast and efficient. However, I would not recommend taking foreign cars here for anything besides an emissions test.

4

I also have gone here for 30+ year and have been back one time since new owners have taken over. I had a good experience with that oil change on my 2018 Tahoe. I would go back.

1

It is not what it used to be. The original owners sold it, and now if you go there, they will upsell you on stuff you don't need. Avoid it now; they're a ripoff. It's really sad because it was terrific. Don't let the older reviews fool you - it's a totally different place now. I think the previous owners would be sad because they built a business and now it's being run into the grond through shady business tactics. I called to share that their current practices just cost them two customers, but they don't really care. They replaced a filter (I probably didn't even need) and I've had a rattle in it ever since. Avoid this place.

Thank you for the feedback. We don’t try to sell you any services. Our job is to check all the fluids and filters on your vehicle and let you know the condition of it because you’re paying for a full service oil change. It’s your call if you want to replace or service anything, no obligation whatsoever to buy anything. We still have the cabin filter and air filter you’re assuming you didn’t need and we have video footage of the technician removing them from the vehicle and showing them to you. If you like and that makes you comfortable, please contact me at 469-767-6777 so we can provide you with the pictures and resolve this issue because that’s not the experience we want you to have with us.

- Johnson's Auto Lube
1

Worst experience ever!!! I showed up at 5:15 for an inspection, there were no cars yet was told it would be 15 minutes. I watched one guy sit on a chair and play on his phone while literally stuffing his face with food of some kind. The other guy sat in a car in the parking lot sipping a soda and playing on his phone I’ve been coming here since it opened New management apparently doesn’t have the standards the previous owners did

Thank you for the feedback. That’s not the experience we want you to have with us. Please reach out to me at 469-767-6777 so I can get more information and make sure to get the issue resolved.

- Johnson's Auto Lube
4

Thank you for the feedback. We appreciate your business.

- Johnson's Auto Lube
5