It is not what it used to be. The original owners sold it, and now if you go there, they will upsell you on stuff you don't need. Avoid it now; they're a ripoff. It's really sad because it was terrific. Don't let the older reviews fool you - it's a totally different place now. I think the previous owners would be sad because they built a business and now it's being run into the grond through shady business tactics. I called to share that their current practices just cost them two customers, but they don't really care. They replaced a filter (I probably didn't even need) and I've had a rattle in it ever since. Avoid this place.
Thank you for the feedback. We don’t try to sell you any services. Our job is to check all the fluids and filters on your vehicle and let you know the condition of it because you’re paying for a full service oil change. It’s your call if you want to replace or service anything, no obligation whatsoever to buy anything. We still have the cabin filter and air filter you’re assuming you didn’t need and we have video footage of the technician removing them from the vehicle and showing them to you. If you like and that makes you comfortable, please contact me at 469-767-6777 so we can provide you with the pictures and resolve this issue because that’s not the experience we want you to have with us.
- Johnson's Auto Lube